Community Guidelines
Building a respectful and effective community together
Our Mission
CivicIssue empowers Indian citizens to drive positive change in their communities. These guidelines ensure our platform remains a constructive space for civic engagement, where every voice matters and every issue gets the attention it deserves.
Respect
Treat everyone with dignity and courtesy
Authenticity
Report genuine issues accurately
Constructiveness
Focus on solutions, not complaints
1 Respectful Communication
Do: Be courteous and professional
Engage with others respectfully, even when disagreeing
Do: Use constructive language
Focus on facts and solutions rather than blame
Don't: Use offensive language
No hate speech, slurs, or personal attacks
Don't: Harass or bully others
No intimidation, threats, or repeated unwanted contact
2 Authentic Issue Reporting
✓ Best Practices
- • Upload clear, recent photos
- • Provide accurate locations
- • Write detailed descriptions
- • Include relevant context
- • Update status when resolved
- • Tag appropriate categories
✗ Avoid These
- • Fake or exaggerated reports
- • Altered or misleading photos
- • Duplicate submissions
- • Personal vendettas
- • Non-civic complaints
- • Private property issues
3 Privacy and Safety
⚠️ Protect Personal Information
- • Don't share others' personal details
- • Blur faces and license plates when necessary
- • Avoid posting addresses of individuals
- • Don't doxx or expose private information
🔒 Child Safety
Never post photos or information that could identify or endanger children. This is a strict policy.
4 Prohibited Content
Violence & Harm
No graphic violence, self-harm, or dangerous activities
Illegal Activities
No content promoting illegal activities or services
Spam & Manipulation
No spam, fake engagement, or platform manipulation
Misinformation
No deliberate false information or conspiracy theories
Sexual Content
No explicit, suggestive, or inappropriate content
Hate Speech
No discrimination based on identity or beliefs
5 Constructive Engagement
When Commenting:
- ✓ Provide helpful information or updates
- ✓ Share similar experiences constructively
- ✓ Suggest solutions or workarounds
- ✓ Support others' legitimate concerns
6 Reporting Violations
If you see content that violates these guidelines:
- 1. Click the "Report" button on the content
- 2. Select the appropriate violation category
- 3. Provide details about the violation
- 4. Our moderation team will review within 24-48 hours
🚨 For urgent safety concerns:
Email: safety@civicissue.com
7 Enforcement & Consequences
Violations of these guidelines may result in:
Warning
First-time minor violations
Temporary Suspension
Repeated or moderate violations (7-30 days)
Permanent Ban
Severe or repeated serious violations
Legal Action
Illegal activities or serious harm
8 Positive Contribution
Be a Model Community Member:
💡 Help Others
Share knowledge and assist newcomers
🎯 Stay Focused
Keep discussions on-topic and productive
🤝 Collaborate
Work together towards solutions
📊 Follow Up
Update issues when resolved
Together, We Build Better Communities
By following these guidelines, you help create a platform where every citizen can contribute to positive change in India.